Best or Freedom?

[Bad Brad Racing]

No, I have not heard anything about the status of my order. No Communication from them at all. Have you received your tracking number?

[Watch-out-for-that-frog]

I do not expect any communication until late next week. They said it would be two weeks more before they ship and it has not been one week yet.

[Watch-out-for-that-frog]

Well I just heard it will be here by October 7th. WOW this is late!
But I think Gary will send a fantastic track. Our next event will be October 15th so all should be okay in the end.

[Panzer]

You are blessed with patience

[Watch-out-for-that-frog]

Its a toy / tool I would rather report an honest report of the good the bad and the ugly. I have all the faith in the world it will be a FANTASTIC asset to our pack long after I am gone.

Rather then throw Gary under the bus because his summer went really bad as far as production I want to see the product first.

So I hope to be reporting on the delivery and how it lives up to the reputation of quality he is known for.

[dave4him]

After reading these posts, I'm getting an uneasy gut feeling because we ordered a 40 foot Freedom track about three weeks ago. But since our annual race is in January, I'm praying that it'll be OK We just ran our "used car" race using our old home-made wooden track last Wed.
I rather wait for Piantedosi to fix their machining problems and have a great track than rushing them and getting a so-so track.

But still, their reputation and integrity is built on their promises and actions. I think they should be up front and tell us "like it is" I can wait, but don't tell me that it will be shipped in three weeks knowing that it's probably not going to happen.

Hope your track comes soon Frog
Mine too

[Watch-out-for-that-frog]

I agree 1,000,000,000,000% rather have a perfect track then a make ready.

Their reputation for quality is what is keeping me in the fold well that and I built the box and bought a timer oh and gave my word.

[dave4him]

I see that I'm not the only one who built the storage box before receiving the track

Feeling like a kid 2 weeks before Christmas

Let us know when your track comes in.

[Watch-out-for-that-frog]

There is no other way if you don't build it before ehn you ge tthe track your can't really put it together because you have no place to put it away. Well thats what I told my wife at least.

Full report on the 7th that is the day I was told it would be here.

Kid two days before Christmas!

Monday Oct 3rd 2005 no tracking number it is due here on the 7th of October 2005

[dave4him]

You have a smart wife

I once heard a preacher say, "Happy wife = happy life."

[Watch-out-for-that-frog]

I ordered a upgrade for GPRM last night and had the tracking number before 8am today.

Why no such tracking number for the track.
October 4th still no tracking it is due the 7th. We will see.

[Bad Brad Racing]

Well at least you got them to give you a date. I'm still waiting on them to contact me to tell me a date. That was supposed to be 2 weeks ago for them to contact me and our track was to be ready last week. Ha Ha!

This is something more than equipment problems and they need to be up front about it. My patience is wearing thin. I have people to answer to also. I can't set a date for our Grand Prix with any confidence that we will have a track. I placed my order June 24, 2005. It is now Oct. That is well beyond the 3 to 4 weeks that they claim.

I have noticed they continue to change their Web site periodically with a proposed price increase.

[dave4him]

Hey guys,

I just emailed Piantedosi concerning their credibility and accountability.

I even included a link to this forum thread for them to personally reply

We all agree that their track quality is not the issue, just their customer service is needing a tune-up

I just ordered our 40' Freedom three weeks ago, so I really watching what happens to you guys

Praying for good news,
Dave

P.S.
Frog, I guess I need to find a place to store this 8 foot box

[Watch-out-for-that-frog]

They have had a link to this thread for weeks but thanks for letting them know people are watching.

I got a call letting me know they were going to send the small parts today and the track soon. I said please make sure it is all correct rather then make ready. Diane agreed then this today! At 25 pounds that has to be more then small parts. HOORAY!

***Do not reply to this e-mail. UPS and Piantedosi Oars will not receive your reply.

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Scheduled Delivery: 07-October-2005

Shipment Detail


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Ship To:
KaXXXn SXXXXXXX
XXXX RXXXn XXX
LA CXXXXA
CA
910113628
US
Number of Packages: 1
UPS Service: 3 DAY SELECT
Weight: 25.0 LBS


Tracking Number: 1Z1X49141295187XXX <-- Edit to hide my address
Reference Number 1: 10189A


Click here to track if UPS has received your shipment or visit
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[Watch-out-for-that-frog]

Well the small box of parts came today no track, no call, no tracking number. I did tell her that I would rather not have a rush job so I hope next week I will see the track parts.