kudos to the folks at Micro Wizard

Discussions on buying or building timers, solenoid start gates, light trees, weigh scales, and other race related electronics.
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PeteA
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Posts: 17
Joined: Thu Feb 11, 2010 11:00 am
Location: Boise, Idaho

kudos to the folks at Micro Wizard

Post by PeteA » Fri Mar 30, 2012 6:32 am

Some how our MW timer developed an issue and would not return data to the pc. I did most of the debug finding it was indeed the timer.
Called Stuart on a Sun. And got a real live person....
Kathy returned my call and issued an RMA.
Shipped the timer overnight on Wed.
Got a call on Thurs around noon, timer fixed, boxed and ready to return
ETA to Boise Mon. Maybe sooner as I work at the local FedEx location and may be able to snag it off the line this am..

Thanks again. great turn around time and customer support.

Pete



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