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Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 7:43 pm
by gpraceman
Unfortunately, I didn't see anything in the screenshots that might help. My only guess is that the camera is doing some hardware compression on the video stream. That will cause a problem with RR, as it needs an uncompressed stream.

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 7:45 pm
by gpraceman
This seems to confirm that the C920 does hardware compression.

http://forums.logitech.com/t5/Webcams/w ... d-p/799631

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 7:47 pm
by kyoo
Is that a new requirement since RR V2? Because I used this same camera last year..

The Logitech C920 does boast having H.264 compression.. I assume that must be in the hardware..

Should I try RR V2?

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 7:48 pm
by kyoo
btw, I emailed you again w/ some logitech diagnostic output zips.. from an older camera the works and this one as well..

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 7:54 pm
by gpraceman
kyoo wrote:Is that a new requirement since RR V2? Because I used this same camera last year..

The Logitech C920 does boast having H.264 compression.. I assume that must be in the hardware..

Should I try RR V2?
That has been a requirement for RR since V1. Yes, that camera is doing its own compression.

From the requirements listed on our website and when installing RR:
Does not perform any hardware video compression
I'm surprised that you were able to to get it working with V2. You can give it a try again and see if you can confirm that. There was only one small tweak to V3 in terms of the hardware interface.

Those logs are rather foreign. I'm not sure that I can glean anything from them.

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 8:00 pm
by kyoo
Ok.. I installed the latest V2, and the video preview works w/ the C920..

Any chance you can tweak the V3 build for me right quick? ;)

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 8:12 pm
by gpraceman
If it won't work with V3.0.916, then I don't know what could be the issue. That tweak was in the 1508 update.

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 8:15 pm
by kyoo
I'll uninstall V3 (w/ updates) and reinstall the V3 (w/o updates) again and test again.. i noticed some windows\system32 dll had to be overwritten when installing V2 again..

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 8:18 pm
by kyoo
oh.. apparently the initial installer is also 1508 now.. can you confirm the d/l link for 3.0.916?

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 9:04 pm
by kyoo
Shucks.. did I lose you for the night?

Does anyone have a d/l link for RaceReplay v3.0.916?

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 9:46 pm
by kyoo
btw, GRPM V13 image capture/preview functionality works file with the C920 camera..

I'm going to head to bed soon.. hopefully I can get my hands on 3.0.916 in the morning.. or a new build you might have available to try.. I start setting up about 10am Central tomorrow..

Re: URGENT: RaceReplay camera initialization error!

Posted: Fri Mar 21, 2014 10:23 pm
by kyoo
Randy, thanks for emailing me the 3.0.916 executable.. that one works for me! You're the best!

I'm happy to test builds to see if newer ones can load up the Logitech C920 or not.. I'll keep tabs on this thread..

Re: URGENT: RaceReplay camera initialization error!

Posted: Tue Apr 22, 2014 11:50 am
by gpraceman
For anyone checking out this thread, I did post an update to V3, last month, that resolved this issue.

Re: URGENT: RaceReplay camera initialization error!

Posted: Mon Jul 14, 2014 1:06 pm
by gpraceman
Josh,

I have another user running into problems with another Logitech webcam that has H.264 compression. He can preview but not record. The trick seems to be finding a video compressor that can decode a H.264 video stream. What specific video compressor were you using with RR?

Re: URGENT: RaceReplay camera initialization error!

Posted: Mon Jul 14, 2014 2:52 pm
by gpraceman
Never mind on that. I got a hold of a C920 and had no problems getting it to record using several different compressors, even no compressor. It seems that he has a Logitech driver issue.